![]() Fingerprint reader stopped working after uninstalling the pre-installed anti-virus softwareįollow these troubleshooting steps to resolve the issue: To resolve the issue, you need to download and install the latest version of HP SimplePass (Version: 8.00.57 or later). The company has confirmed that some versions of HP SimplePass have stopped working after August 12 2014. Many users have complained of HP SimplePass not opening after they click on its desktop icon. Here are some simple solutions that fix fingerprint reader issues in your HP laptop: HP SimplePass does not open Useful as it is, this feature can also throw up confusing errors sometimes. ![]() Fingerprint security is inbuilt into some HP laptop models.
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